Fair Play Restored: Our Dispute Resolution Service
Stuck in a conflict with a gaming platform? Don't fight it alone. Our dedicated mediation team steps in to investigate your case, negotiate with operators, and help recover what is rightfully yours.
Step-by-Step Recovery Process
File Your Claim
Submit your dispute with complete details, including chat logs, transaction histories, and specific platform policies violated.
Step 1
Case Assessment
Our legal and compliance experts audit the evidence to build a rock-solid case against the fraudulent operator.
Step 2
Direct Mediation
We leverage our industry network and database to contact the platform's management directly, pushing for a swift resolution.
Step 3
Fund/Account Recovery
We stay on top of the case until a final decision is reached, aiming to unlock your account or restore your withheld payouts.
Step 4
Proven Results in Gaming Mediation
$2.4M+
Total Disputed Funds Recovered
1,800+
Resolved Cases Globally
89%
Mediation Success Rate
Before You Open a Dispute
To ensure a higher success rate, we require all users to follow a few baseline guidelines before filing a formal claim. First, ensure you have directly contacted the operator's support and waited at least 72 hours for a response
Second, keep all evidence unedited—screenshots of deposit receipts, terms and conditions at the time of play, and email threads must be perfectly clear. We do not mediate cases involving self-exclusion violations or verified identity fraud.